Vaultline Support

Vaultline keeps developer credentials organized in an encrypted vault on your iPhone or iPad.

Restore a purchase

Open Settings, tap the Vaultline Pro card, then choose Restore Purchases. Use the Apple Account that made the purchase. Subscription customers can open Manage Subscription beneath the Pro card after their purchase is recognized.

Unlock your vault

If you chose device authentication, use Face ID, Touch ID, or your device passcode when prompted. If you chose a vault password, enter that password. Vaultline cannot recover a forgotten vault, sync, or backup password.

Import credentials

Use the plus button on the Secrets page and choose Import .env or text. Paste text or choose a file, review the extracted entries, and save the entries you want to keep.

Sync or restore a backup

Encrypted iCloud sync is a Pro feature and is off by default. Use the same master password on each device. To restore an exported backup, open Settings, choose Restore encrypted backup, select the file, and enter the password used to create that backup.

Contact support

Include your app version, device model, and a description of the problem. Never send real credentials or an unencrypted vault.

Email support@kollarai.com for help with Vaultline.